Customer Service
Ownership
This Web site is owned and operated by Vacumi, Inc., 3941 Park Drive, Suite 20-291, El Dorado Hills, CA 95762, which owns the rights and trademarks to Players Pack and the patents associated with the baseball cap shaped pack products.
Intellectual Property Rights
The Players Pack marks appearing on this Web site and the respective logos, emblems, slogans and designs are trademarks and/or service marks of Vacumi, Inc.
The “baseball cap shape design” is a certified patented design registered to the owner of Vacumi, Inc. The patents are certified with the following countries:
United States – US D581,656 S
Canada – 126094
Europe – 000924922
Japan - 1344444
"The Collegiate Licensing Company", "CLC", "iCLC", the "Officially Licensed Collegiate Products" label, various CLC and service provider trade names and associated logos are the intellectual property of CLC or its service providers. The names and logos of the CLC Institutions are the property of the respective CLC Institutions. Nothing contained on the Site should be construed as granting any license or right to use any mark displayed on the Site without the express written permission of the respective mark owner.
© 2010 Minor League Baseball trademarks and copyrights are used with permission of Major League Baseball Properties, Inc. MLB.com.
The University of Southern California trademarks are used under license to Vacumi, Inc.
The University of Oregon trademarks are used under license to Vacumi, Inc.
Shipping
Approved orders for licensed merchandise will leave our warehouse within 24 hours. It should take 2 to 5 business days to receive your order depending on your ship to address. Primary carriers are Fedex and UPS.
Custom embroidered orders require 14 days for order quantities up to 60 units. Larger order quantities may take as long as 30 days.
Terms, Conditions and Polices
By accessing and using the Vacumi, Inc’s Players Pack web site, you agree that your access to and use of this web site is subject to these terms, conditions and policies, as well as all applicable laws, as governed and interpreted pursuant to the laws of the state of California, United States of America. All policies, prices and information on this website are subject to change without notice.
Privacy & Security
Vacumi, Inc. has created this Privacy Policy to let you know that we take your privacy seriously. We want you to know about how we gather information on our website and what we do with it.
Information We Collect Periodically
- Information you give us: We receive and store any information you enter on our Web site or give us in any other way. We use this information to respond to your requests, customize future shopping, and to communicate with you. We may use your address from time to time to contact you regarding information you have requested.
- Unsubscribing your info: If you do not want to receive email or other mail from us, please contact customer service at 3941 Park Dr. Ste. 20-291 to be removed from our Vacumi Inc. contact list.
Any information we receive from you stays strictly in-house at Vacumi, Inc. We don't sell or share the info with anyone. We maintain strict security over the information you give us and use this information only for purposes outlined below:
- To process your order
- To send you information you have requested from Vacumi Inc. and to update you on the status of your information request.
- Occasionally, we may send you free promotional materials.
- We may use the information to monitor guest traffic patterns and site usage to help us develop and design the layout of our website
- We maintain the personally identifying information in-house at Vacumi, Inc. In the event that we use an outside source to mail information, the source does not maintain the contact information after materials are sent.
- We disclose personal information only when we believe release is necessary to comply with the law, enforce or apply our Terms and Conditions Rights, property, or safety of Vacumi Inc., our users, or others.
We promise to protect your personal information. Any page at PlayersPack.com that asks you for security sensitive personal information (credit card, billing or mailing address) is a secure page. These pages employ state-of-the-art SSL (Secure Sockets Layer) encryption to protect your personal information from unauthorized use . Most browsers will show a lock icon in the bottom status bar on secure pages. Look for this icon on any web page that asks for your personal information.
By using our website and providing the requested information, you agree that we may collect and use your information. If we change our privacy policy, we will post it on this page so you are informed about what information we collect, how we use it, and under what circumstances we disclose it.
Returns & Exchanges
You have 30 days from the date of shipment to initiate e return or exchange of an item. After 30 days all sales are final. In order to initial a return or exchange please contact us at the following:
Mail:
Players Pack
3941 Park Dr. Ste. 20-291
El Dorado Hills, CA. 95762
Phone:
916-933-8957
Email:
All items must be returned in new, unused, sellable condition, in the same condition as they were sent, in the original packaging. Returns that are used, soiled or damaged are not eligible for refund. We are not obligated to accept returns if the item is not in the same condition as it was sent.
Custom and personalized orders are not returnable.
All items must be returned in new, unused, sellable condition, in the same condition as they were sent, in the original packaging. Returns that are used, soiled or damaged are not eligible for refund. We are not obligated to accept returns if the item is not in the same condition as it was sent. Custom and personalized orders are not returnable.
